You have been assigned as the project manager for a major project in your company where the customer and key supplier are located in another country. You have been working on your project for six months. Recently, you traveled to this country, and at the conclusion of a critical design review meeting, which was highly successful, you realized you were successful in building a high-performing team. You had your own team members, who work in a weak matrix structure, on a conference call during this meeting. Although it was difficult to reach agreement on some key issues, you therefore relied on your interpersonal skills in____________All are useful skills for project managers. In this situation influencing was necessary as the project manager has little or no direct control over tern members as they work in a weak matrix. The ability of the project manager to influence stakeholders in a timely basis is critical to project success.
Question:
Although it was difficult to reach agreement on some key issues, you therefore relied on your interpersonal skills in____________
Options:
Facilitation
Negotiating
Influencing
Decision making
Correct Answer
The Correct Answer for this Question is
Influencing