Which statement is correct regarding Time Slots in Oracle Field Service Cloud (OFSC)?

Correct Answer for the Question – Which statement is correct regarding Time Slots in Oracle Field Service Cloud (OFSC)? is given below Which statement is correct regarding Time Slots in Oracle Field Service Cloud (OFSC)? A Time Slot is a configured interval within which an activity is estimated to start and end. A Time Slot is … Read more

Which option is correct when “Sharing of the skill in Teamwork” is set to “Summary” for the technicians that have the option to share skills?

Correct Answer for the Question – Which option is correct when “Sharing of the skill in Teamwork” is set to “Summary” for the technicians that have the option to share skills? is given below Which option is correct when “Sharing of the skill in Teamwork” is set to “Summary” for the technicians that have the option … Read more

Which option must you select when you are associating a preconfigured calendar to a resource that is made up of a combination of shifts and nonworking time?

Correct Answer for the Question – Which option must you select when you are associating a preconfigured calendar to a resource that is made up of a combination of shifts and nonworking time? is given below Which option must you select when you are associating a preconfigured calendar to a resource that is made up of … Read more

Which two statements are correct regarding the characteristics of an SLA window?

Correct Answer for the Question – Which two statements are correct regarding the characteristics of an SLA window? is given below Which two statements are correct regarding the characteristics of an SLA window? An SLA window indicates when an activity should be completed. An SLA window indicates how long an activity should take to complete. An … Read more

Which two statements are true regarding the correlation between launch conditions and message scenarios within OFSC?

Correct Answer for the Question – Which two statements are true regarding the correlation between launch conditions and message scenarios within OFSC? is given below Which two statements are true regarding the correlation between launch conditions and message scenarios within OFSC? A given message scenario can only include one launch condition at a time. A given … Read more

Which two customer requirements are solved using work skills?

Correct Answer for the Question – Which two customer requirements are solved using work skills? is given below Which two customer requirements are solved using work skills? Activity assignments result in the least amount of travel time possible. Field resources are assigned certain activities based on the level of tenure they have at the company. Activity … Read more

What is the consequence of this setting?

Correct Answer for the Question – What is the consequence of this setting? is given below What is the consequence of this setting? Idle time that exceeds 5 mins in duration that is prior to an activity will cause that activity to show a red “jeopardy” color in OFSC Mobility. The mobile resource’s alert panel will … Read more

Which two statements are true regarding integrations between OFSC and DBaaS?

Correct Answer for the Question – Which two statements are true regarding integrations between OFSC and DBaaS? is given below Which two statements are true regarding integrations between OFSC and DBaaS? Integration enables automatic bulk import of DBaaS data directly into OFSC as part of the Daily Upload file. Customers with a BICS instance can use … Read more

Which configuration puts the most restrictions on the radius for the technicians?

Correct Answer for the Question – Which configuration puts the most restrictions on the radius for the technicians? is given below Which configuration puts the most restrictions on the radius for the technicians? Home zone radius = 5 miles with overstep weight 4 Home zone radius = 5 miles with overstep weight 600 Home zone radius … Read more

Which two statement are correct regarding activity assignment via Collaboration?

Correct Answer for the Question – Which two statement are correct regarding activity assignment via Collaboration? is given below Which two statement are correct regarding activity assignment via Collaboration? An activity dragged and dropped into a Collaboration chat with a resource must be accepted by that resource in order for it to be assigned. An activity … Read more