Which ITIL process is used to restore normal service operation as quickly as possible?
Which ITIL process is used to restore normal service operation as quickly as possible?Reference: http://www. bmc. com/guides/itil-incident-management. html Question: Which ITIL process is used to restore normal service operation as quickly as possible? Options: Service level management Incident management Problem management Availability management Correct Answer The Correct Answer for this Question is Incident management