Which of the following should be available to the Service Desk?

Which of the following should be available to the Service Desk?

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Which of the following should be available to the Service Desk?(1)Known Error Data(2)Change Schedules(3)Service Knowledge Management System(4)The output from monitoring tools Question: Which of the following should be available to the Service Desk? Options: 1,2 and 3 only 1,2 and 4 only 2,3 and 4 only All of the above Correct Answer The Correct Answer … Read more

Which of the following should be available to the Service Desk?

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Which of the following should be available to the Service Desk?(1)Known Error Data(2)Change Schedules(3)Service Knowledge Management System(4)The output from monitoring tools Question: Which of the following should be available to the Service Desk? Options: 1,2 and 3 only 1,2 and 4 only 2,3 and 4 only All of the above Correct Answer The Correct Answer … Read more