What are the two MAJOR activities in problem management?Reference: http://advisera.com/20000academy/knowledgebase/itil-reactive-proactive-problem-management-two-sides-coin/
Question:
What are the two MAJOR activities in problem management?
Options:
Technical and service
Resource and proactive
Reactive and technical
Proactive and reactive
Correct Answer
The Correct Answer for this Question is
Proactive and reactive
