What BEST defines IT service management?Reference: https://en.wikipedia.org/wiki/IT_service_management
Question:
What BEST defines IT service management?
Options:
An organization supplying services to only external customers
The customer of an IT service provider who defines and agrees the service targets
The implementation and management of quality IT services that meet business needs
The resources that are utilized to provide value to customers through services
Correct Answer
The Correct Answer for this Question is
The implementation and management of quality IT services that meet business needs
