What guidance does ITIL give on the frequency of production of service reporting?
Question:
What guidance does ITIL give on the frequency of production of service reporting?
Options:
Service reporting intervals must be defined and agreed with the customers
Reporting intervals should be set by the service provider
Reports should be produced weekly
Service reporting intervals must be the same for all services
Correct Answer
The Correct Answer for this Question is
Service reporting intervals must be defined and agreed with the customers
