What type of record should you raise when a problem diagnosis is complete and a workaround is available?

What type of record should you raise when a problem diagnosis is complete and a workaround is available?

Question:

What type of record should you raise when a problem diagnosis is complete and a workaround is available?

Options:

A service object

An incident

A change

A known error

Correct Answer

The Correct Answer for this Question is

A known error

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