Which is NOT a service desk type described in the ITIL service operation guidance?Reference: http://www.hci-itil.com/ITIL_v3/books/4_service_operation/service_operation_ch6.html#ch2
Question:
Which is NOT a service desk type described in the ITIL service operation guidance?
Options:
Local
Centralized
Outsourced
Virtual
Correct Answer
The Correct Answer for this Question is
Outsourced
