Which of the following activities are performed by a service desk?1.Logging details of incidents and service requests2.Providing first-line investigation and diagnosis3.Restoring service4.Implementing all standard changes
Question:
Which of the following activities are performed by a service desk?
Options:
All of the above
1,2 and 3 only
2 and 4 only
3 and 4 only
Correct Answer
The Correct Answer for this Question is
1,2 and 3 only