Which of the following is the BEST definition of an Incident?
Question:
Which of the following is the BEST definition of an Incident?
Options:
A warning that a threshold has been reached, something has changed, or a failure has occurred
An unplanned interruption to an IT service or reduction in the quality of an IT service
A change of state which has significance for the management of a Configuration Item or IT Service
Loss of ability to operate to specification, or to deliver the required output
Correct Answer
The Correct Answer for this Question is
An unplanned interruption to an IT service or reduction in the quality of an IT service