Which of the following statements is INCORRECT?
Question:
Which of the following statements is INCORRECT?
Options:
The SKMS is part of the Configuration Management System (CMS)
The SKMS can include data on the performance of the organization
The Service Knowledge Management System (SKMS) includes Configuration Management Databases (CMDB)
The SKMS can include user skill levels
Correct Answer
The Correct Answer for this Question is
The SKMS is part of the Configuration Management System (CMS)
