Which of these recommendations is best practice for service level management?1.Include legal terminology in service level agreements (SLAs)2.It is NOT necessary to be able to measure all the targets in an SLA
Question:
Which of these recommendations is best practice for service level management?
Options:
1 only
2only
Both of the above
Neither of the above
Correct Answer
The Correct Answer for this Question is
Neither of the above
