Which one of the following is the BEST definition of the term service management?

Which one of the following is the BEST definition of the term service management?

Question:

Which one of the following is the BEST definition of the term service management?

Options:

A set of specialized organizational capabilities for providing value to customers in the form of services

A group of interacting, interrelated, or independent components that form a unified whole, operating together for a common purpose

The management of functions within an organization to perform certain activities

Units of organizations with roles to perform certain activities

Correct Answer

The Correct Answer for this Question is

A set of specialized organizational capabilities for providing value to customers in the form of services

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