Which one of the following is the BEST description of a major incident?
Question:
Which one of the following is the BEST description of a major incident?
Options:
An incident which is so complex that it requires root cause analysis before a workaround can be found
An incident which requires a large number of people to resolve
An incident logged by a senior manager
An incident which has a high priority or a high impact on the business
Correct Answer
The Correct Answer for this Question is
An incident which has a high priority or a high impact on the business
