Which one of the following is the BEST description of a service request?
Question:
Which one of the following is the BEST description of a service request?
Options:
A request from a user for information, advice or for a standard change
Anything that the customer wants and is prepared to pay for
Any request or demand that is entered by a user via a self-help web-based interface
Any request for change (RFC) that is low-risk and which can be approved by the change manager without a change advisory board (CAB) meeting
Correct Answer
The Correct Answer for this Question is
A request from a user for information, advice or for a standard change