Which one of the following is the BEST description of the purpose of the service operation stage of the service lifecycle?
Question:
Which one of the following is the BEST description of the purpose of the service operation stage of the service lifecycle?
Options:
To decide how IT will engage with suppliers during the service lifecycle
To proactively prevent all outages to IT services
To design and build processes which will meet business needs
To deliver and manage IT services at agreed levels to business users and customers
Correct Answer
The Correct Answer for this Question is
To deliver and manage IT services at agreed levels to business users and customers