Which one of the following is the CORRECT set of steps for the continual service improvement approach?
Question:
Which one of the following is the CORRECT set of steps for the continual service improvement approach?
Options:
Devise a strategy; Design the solution; Transition into production; Operate the solution; Continually improve
Where do we want to be?; How do we get there?; How do we check we arrived?; How do we keep the momentum going?
Identify the required business outcomes; Plan how to achieve the outcomes; Implement the plan; Check the plan has been properly implemented; Improve the solution
What is the vision?; Where are we now?; Where do we want to be?; How do we get there?; Did we get there?; How do we keep the momentum going?
Correct Answer
The Correct Answer for this Question is
What is the vision?; Where are we now?; Where do we want to be?; How do we get there?; Did we get there?; How do we keep the momentum going?