Which one of the following is the purpose of service level management?
Question:
Which one of the following is the purpose of service level management?
Options:
To carry out the service operations activities needed to support current IT services
To ensure that sufficient capacity is provided to deliver the agreed performance of services
To create and populate a service catalogue
To ensure that an agreed level of IT service is provided for all current IT services
Correct Answer
The Correct Answer for this Question is
To ensure that an agreed level of IT service is provided for all current IT services