Within the Continual Service Improvement (CSI) 7 step improvement process, data needs to be gathered and analyzed from which other area of the lifecycle in order to answer the question “Did we get there?”
Question:
Which other area of the lifecycle in order to answer the question “Did we get there?
Options:
Service Strategy
Service Design
Service Operation
Service Transition
Correct Answer
The Correct Answer for this Question is
Service Operation
