Which other area of the lifecycle in order to answer the question “Did we get there?

Within the Continual Service Improvement (CSI) 7 step improvement process, data needs to be gathered and analyzed from which other area of the lifecycle in order to answer the question “Did we get there?”

Question:

Which other area of the lifecycle in order to answer the question “Did we get there?

Options:

Service Strategy

Service Design

Service Operation

Service Transition

Correct Answer

The Correct Answer for this Question is

Service Operation

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